Introduction
This Privacy Policy describes how the Company (GUJUFOOD LLP), along with its affiliates (collectively referred to as "we", "our", or "us"), collects, uses, shares, protects, or otherwise processes your personal data through our website GUJUFOOD.COM (the “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any products or services outside India, and your personal data will primarily be stored and processed within India.

By visiting this Platform, providing your information, or availing any product or service offered here, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable service or product terms. You also agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Collection of Information
We collect your personal data when you use our Platform, services, or interact with us during our relationship. This includes information provided during registration or use of the Platform such as your name, date of birth, address, phone number, email ID, and proof of identity or address.

With your consent, we may also collect sensitive personal data such as bank account details, credit/debit card information, payment instrument details, or biometric data (e.g., facial or physiological information) to enable certain features. You may choose not to provide certain information by opting out of specific services.

We may track your behavior, preferences, and other information you provide on the Platform. This data is analyzed in an aggregated manner. We also collect transaction-related information, including from third-party business partners. When third parties collect your data directly, their privacy policies will apply, and we encourage you to review them.

If you receive suspicious communication requesting sensitive details like PINs or passwords, do not share such information and report it immediately to appropriate authorities.

Usage of Information
We use your personal data to provide requested services and improve your experience. This includes assisting sellers and partners in order fulfillment, resolving disputes, troubleshooting issues, informing you about offers and updates, customizing your experience, detecting fraud, enforcing terms, and conducting research and analysis.

If we use your data for marketing, you will have the option to opt out. Please note that withholding certain permissions may affect your access to some services.

Sharing of Information
We may share your data within our group entities, affiliates, and corporate partners to provide services and products. These entities may contact you for marketing unless you opt out.

We may also share your data with third parties such as sellers, logistics providers, payment partners, and reward programs to fulfill services. Additionally, we may disclose information to comply with legal obligations, enforce agreements, prevent fraud, or protect rights and safety.

Personal data may also be shared with government or law enforcement agencies if required by law or in good faith to respond to legal processes or claims.

Security Precautions
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. We use secure servers and follow internal security guidelines. However, internet transmission is not completely secure, and users accept inherent risks when using the Platform. You are responsible for safeguarding your login credentials.

Data Deletion and Retention
You may delete your account through your profile settings, which will remove access to your data. You may also contact us for assistance. However, deletion requests may be delayed or denied in case of pending issues such as grievances or transactions.

We retain your data only as long as necessary or required by law. Some data may be retained for fraud prevention or legal purposes. Anonymized data may be retained for research and analysis.

Your Rights
You have the right to access, update, and correct your personal data through the Platform.

Consent
By using the Platform or providing your information, you consent to the collection, use, storage, and processing of your data as described in this Privacy Policy. If you provide data of others, you confirm you have the authority to do so.

You consent to being contacted via SMS, calls, email, or messaging apps for purposes outlined here. You may withdraw your consent by contacting the Grievance Officer with the subject “Withdrawal of consent for processing personal data.” Requests may be verified before processing.

Withdrawal of consent will not apply retrospectively, and services may be limited if required information is withdrawn.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Please review it periodically. Significant changes will be notified as required under applicable laws.